Pollo Tropical

2.6

(335 Reviews)

$$$$
Location
United States, Florida, Aventura, 20403 Biscayne Blvd 33180-1528
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Contact

Address

United States, Florida, Aventura, 20403 Biscayne Blvd 33180-1528

Working hours

Sorry!

Information not found

All rating

Food

2.7

Service

2.5

Value

2.5
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Note

COVID 19

What should the owners of establishments take care of?

Employee health is monitored: temperature is measured with a non-contact thermometer;

All employees are provided with personal protective equipment;

All employees are trained and instructed on an ongoing basis;

The frequency of cleaning of public areas with disinfection of contact surfaces has been increased;

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Reviews
1 - 10 of 335 reviews
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AC
Adelyasani C 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

Per new manager there no water cups and food was bad only brown rice

PP
Patrick P 15.12.2020

Food: 5.0

Service: 5.0

Value: 3.0

I had a great meal here with excellent service! It wasn’t very crowded either, usually when I go to a Pollo Tropical I have to fight my way through a horde of other people just to order my food. This place was very chill and low key. As always, the cilantro ga ...

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KP
Karina P 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

I always purchase in the drive thru and has always been perfect but because sometimes the line is so long, I decided to order in advance thru the app the last 3 times to pick it up or to curbside and is really a mess, is better just to make the long line in th ...

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AM
Alex M 15.12.2020

Food: 3.0

Service: 2.0

Value: 2.0

I order 4 times for deliver.. the last 3 they forgot to include the bread and the sauces.. I always order more than one family meal and always happen the same .. I send it email already and never respond ,also when I made the new order I wrote about don't forg ...

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EM
El M 15.12.2020

Food: 5.0

Service: 5.0

Value: 5.0

Pollo tropical is my lifesaver! I buy from them all the time chicken breast, rice and corn for my meal prep. When I don't have time for that I just go for a tropichop for less that $6 is the best food in the world and when you arrive hungry like me 99% of the ...

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MM
Monica M 15.12.2020

Food: 5.0

Service: 5.0

Value: 5.0

Tostones vey good. Fast service!

VZ
Venustiano Z 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

The food is very good, the problem here is that always two hours before the establishment closes they don't have many options to offer, just the basics like rice, beans, salad and chicken; How is it possible?according to what the manager on duty tells us, is t ...

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JD
Joel D 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

Odd experienceThis location doesn't have apple pay/samsung pay, which I have been doing at many stores including small mom and pop shops... but okThe young lady grabbed the phone with her hand which hasn't happened to me no matter where I have gone.Second, I f ...

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SD
Shivanie D 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

Went to the this location two times. And they never have any sauce. Nun! Or employee is too lazy to get up any. I mean that's what makes pollo... Pollo!

GM
Gabriel M 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

Ordered whole dark meat chicken a wrap and some tostones. Tostones are ok and just that, the whole chicken was poorly prepared and much smaller than what they normally give me. They forgot my chicken wrap as well.The quality of this location has been steadily ...

More
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