Panera Bread

3.7

(328 Reviews)

$$ - $$$
Open
Location
United States, Massachusetts, Watertown, 321 Arsenal St Ste 3 02472
Contact

Address

United States, Massachusetts, Watertown, 321 Arsenal St Ste 3 02472

Working hours

Status: Open

Mo

7:00 - 21:00

Tue

7:00 - 21:00

Wed

7:00 - 21:00

Thu

7:00 - 21:00

Fri

7:00 - 21:00

Sat

7:00 - 21:00

Sun

7:00 - 20:00

All rating

Food

3.5

Service

3.8

Value

3.7
Description

As so many of us adjust our daily routines, we at Panera want you to know that we're ready to serve you right where you need us, with good food that tastes good and feels good, too. We're focused on serving you safely through Drive-Up and contactless delivery. Order Panera online or through the Panera Bread app and we'll have your favorites ready when you arrive, or bring them right to your door.

Privilege
Cuisines

Breakfast

Lunch

Dinner

Features

Reservations

Takeout

Seating

Wheelchair Accessible

COVID 19

What should the owners of establishments take care of?

Employee health is monitored: temperature is measured with a non-contact thermometer;

All employees are provided with personal protective equipment;

All employees are trained and instructed on an ongoing basis;

The frequency of cleaning of public areas with disinfection of contact surfaces has been increased;

Reviews
1 - 10 of 328 reviews
AP
Ava P 13.09.2020

Food: 5.0

Service: 5.0

Value: 5.0

Love there food! I go there all the time.

MH
Mohsen H 13.09.2020

Food: 5.0

Service: 5.0

Value: 5.0

I was really impressed this time with the food at Panera. The size of the meal is bigger. The half sandwich/half soup is about $12. Staff are always nice and the place is really clean.

PL
Perry L 13.09.2020

Food: 2.0

Service: 3.0

Value: 1.0

Normally, this Panera Bread is a mixed bag. Good food. Indifferent Service. Today, though, was next level poor customer care. Yes, we are dealing with a pandemic. Yes, we're all a little on edge. Telling a customer, though, that you're busy, that your people h ...

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AC
Amanda C 13.09.2020

Food: 5.0

Service: 5.0

Value: 5.0

Just made a catering order with Cynthia. She was OUTSTANDING and such a huge help! Thank you for all of your help! I'm one happy customer.

q
Qumar_q8 13.09.2020

Food: 5.0

Service: 5.0

Value: 5.0

One of my favorite restaurants is eating healthy and delicious and the coffee is very tasty

TT
Tanea T 13.09.2020

Food: 3.0

Service: 3.0

Value: 2.0

For today, Panera Bread from the Arsenal on the Charles deserves not more than 2 stars. We usually eat their and are very happy, but today the quality and service was disappointing. I ordered the Warm Mediterranean Bowl with Chicken. I always got it in a big b ...

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ES
Ehab S 13.09.2020

Food: 1.0

Service: 1.0

Value: 1.0

They dealing with carelessness when the cashier mentioned that to go grab my stuff and I waited over 30 minutes. Very disappointed of this branch and stuff.

IM
Ian M 13.09.2020

Food: 5.0

Service: 5.0

Value: 5.0

This place is awesome because you can literally look an employee in the eyes as you go to refill your drink for the fifth time and they won't say a thing.

AD
Andy D 13.09.2020

Food: 2.0

Service: 2.0

Value: 2.0

Tried to order on the phone and was hung up on. Tried to order online and it wouldnt go through. Walk in and place takeout order, cant screw that up... Well i was wrong. Got a salad, sandwich, and grain bowl. They managed to screwup the up the ordered sides. M ...

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OB
Olivia B 13.09.2020

Food: 1.0

Service: 1.0

Value: 1.0

Spacious place. Always check your order to be sure. Most of the time there's inconsistency of the servings. Lastly, after knowing from a friend that worked for Panera for 13 years - MOSTLY FROZEN except for salad. Why? They don't have real kitchen. Where is th ...

More
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