Dunkin'

3.4

(125 Reviews)

Open
Location
United States, Massachusetts, West Springfield, 11 Pierce St 01089
Contact

Address

United States, Massachusetts, West Springfield, 11 Pierce St 01089

Working hours

Status: Open

Mo

5:00 - 20:00

Tue

5:00 - 20:00

Wed

5:00 - 20:00

Thu

5:00 - 20:00

Fri

5:00 - 20:00

Sat

5:00 - 20:00

Sun

5:00 - 20:00

All rating

Food

3.5

Service

3.3

Value

3.5
Description

America's favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin' faves via the drive-thru or order ahead of time with the Dunkin' mobile app for a fast grab and go experience.

Privilege
Cuisines

Breakfast

Lunch

Dinner

COVID 19

What should the owners of establishments take care of?

Employee health is monitored: temperature is measured with a non-contact thermometer;

All employees are provided with personal protective equipment;

All employees are trained and instructed on an ongoing basis;

The frequency of cleaning of public areas with disinfection of contact surfaces has been increased;

Reviews
1 - 10 of 125 reviews
MH
Mark H 13.09.2020

Food: 2.0

Service: 2.0

Value: 3.0

Use to have a good group of people working there. Polite and Great Service. Just recently most of them moved on to other locations because of Management.

MS
Meso S 13.09.2020

Food: 5.0

Service: 3.0

Value: 5.0

I would not give the place a 5 stars because the service fluctuate every time I go there. Sometimes they are really nice, but a lot of times they waist time talking to each other while you are actually are waiting for your order. On the other hand, the place ...

More
hB
Holly B 13.09.2020

Food: 5.0

Service: 5.0

Value: 5.0

Best dunkin around! Orders are always accurate! Friendly employees.

R
RogueCrippler 13.09.2020

Food: 5.0

Service: 5.0

Value: 5.0

Really fast and efficient dunkin! Amazing how fast the drive through goes

JM
Jennifer M 13.09.2020

Food: 5.0

Service: 5.0

Value: 5.0

This Dunkin gets my iced latte right provided I go in, they know me better by face than by voice and that's fine with me. Super friendly

DR
Dalila R 13.09.2020

Food: 3.0

Service: 5.0

Value: 4.0

Always have to ask for hot, hot coffee, at the drive thru. Went inside a few days ago, and the older lady was very nice, and I didn't even had to ask to give me fresh coffee. Good service from her.

MA
Markyta A 13.09.2020

Food: 2.0

Service: 2.0

Value: 2.0

Wasn't able to complete my order as the order taker was doing her job, a disservice to me by rushing the order. Fast service. Kind I'll be back for another try!..

PM
Pyro M 13.09.2020

Food: 4.0

Service: 3.0

Value: 4.0

Nice Dunkin. Usually quiet but is large enough to hold large groups.

JB
Jon B 13.09.2020

Food: 1.0

Service: 1.0

Value: 1.0

When you have a loyal customer that comes every single day if not multiple times a day, and you have them stand in line for 22 min, waiting for that same person to make your coffee because they know you and how you like it, just to be told no she can’t make it ...

More
MR
Marina R 13.09.2020

Food: 3.0

Service: 4.0

Value: 4.0

Walked into what was seemingly a manager badgering her employees about their speed which evolved into a full blown argument between herself and one of the female workers, this caused much annoyance for us costomers as a line accumulated inside the establishmen ...

More
Rating Distribution

Visitor Recommendation

Visitor rating

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