Cold Stone Creamery

3.1

(72 Reviews)

Location
United States, Virginia, Dulles, 22025 Dulles Retail Plaza 20166-2520
Contact

Address

United States, Virginia, Dulles, 22025 Dulles Retail Plaza 20166-2520

Working hours

Sorry!

Information not found

All rating

Food

3.1

Service

3.2

Value

3.1
Privilege

COVID 19

What should the owners of establishments take care of?

Employee health is monitored: temperature is measured with a non-contact thermometer;

All employees are provided with personal protective equipment;

All employees are trained and instructed on an ongoing basis;

The frequency of cleaning of public areas with disinfection of contact surfaces has been increased;

Reviews
1 - 10 of 72 reviews
SB
Sara B 15.12.2020

Food: 4.0

Service: 5.0

Value: 3.0

Not much different from other Cold Stone stores. Quite small. But the sweet young man behind the counter offered to make my indecisive 10 year old one of his own personal favorite creations that isn't on the menu. THAT is customer service! And my son LOVED IT.

NV
Nick V 15.12.2020

Food: 5.0

Service: 5.0

Value: 5.0

The ice cream is delicious and creamy. Nice outside seating area when the weather is nice.

BC
Billy C 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

I just arrived here at 8:46pm and they are closed!! The young lady inside was telling me to go away they were closed. The sign says they close at 9pm. Unacceptable.

JM
Jessica M 15.12.2020

Food: 5.0

Service: 5.0

Value: 5.0

Been here multiple times and never had a problem. Staff has always been very nice and communicated well with me. I also like that there is a little area for the other kiddos to play after getting hopped up on sugar.

SA
Sungmin A 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

They didn't even bother making extra when it wasn't enough to fill the cup... and still charged full price... not happy at all

BH
Brandon H 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

Stood in line for 15 minutes while the staff struggled to complete orders. When I finally got to the point of ordering, the staff member didn't understand English and had to get another staff member. Then I was told their blenders weren't working and milkshake ...

More
JJ
Jennifer J 15.12.2020

Food: 5.0

Service: 5.0

Value: 5.0

Ice cream was excellent. Customer service was also great. I lost my phone outside of its business, somebody turned in my phone to the cheery server, she held on to it until I walked in looking for it. Always great ice cream.

JS
James S 15.12.2020

Food: 5.0

Service: 5.0

Value: 5.0

Super friendly staff - the ice cream isn't cheap but it's also absolutely amazing! There's a small play yard right outside as well so you can treat the kiddos to some ice cream then let them burn a bit of it off while you relax from the comfort of a nearby be ...

More
sr
Sri R 15.12.2020

Food: 5.0

Service: 5.0

Value: 5.0

Nice place for quick dessert

DG
Disl32 G 15.12.2020

Food: 1.0

Service: 1.0

Value: 1.0

I would give this place a zero, if I could. The staff wear the same gloves after touching money, making contact when passing spoons, and handing over the icecream to the customers. Then the staff proceeds to scoop ice cream with dirty gloves on. This place is ...

More
Rating Distribution

Visitor Recommendation

Visitor rating

Recommends
Ben & Jerry's
Ben & Jerry's
4
(0 Reviews)
Chuck E. Cheese
Chuck E. Cheese
4.2
(224 Reviews)
Pizza
The Cheesecake Factory
The Cheesecake Factory
4.5
(846 Reviews)
Bar American
Best nearby See all
Ben & Jerry's
Ben & Jerry's
4
(0 Reviews)
Chuck E. Cheese
Chuck E. Cheese
4.2
(224 Reviews)
The Cheesecake Factory
The Cheesecake Factory
4.5
(846 Reviews)

Current location

Let us determine your location to improve your restaurant search.

Allow Closed